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Claude’s Integrations: Unlocking Smarter Workflows and Research

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AI That Speaks Your Language—and Connects With Your Favorite Tools

Imagine an AI assistant that not only understands your needs, but seamlessly taps into your everyday apps to supercharge your productivity. Anthropic’s latest update delivers just that, introducing Integrations—a step forward in how you collaborate with AI at work.

Building Bridges: Claude’s New Integrations

Integrations are powered by the Model Context Protocol (MCP), an open standard that enables AI to interact with external data and services. While MCP initially worked only with local servers, it now supports remote connections across web and desktop, making it easy for developers to build, host, and share new integrations. For users, this means a more customizable Claude that adapts to your workflow.

  • Better context: Connected apps let Claude access your projects, tasks, and knowledge base for tailored support.
  • Cross-platform action: Claude can perform tasks across different services, helping you manage complex projects in one place.
  • Plug-and-play: At launch, ten integrations are available—including Jira, Confluence, Zapier, Cloudflare, Intercom, Asana, Square, Sentry, PayPal, Linear, and Plaid—with more on the way.
  • Developer support: Robust docs and deployment tools, like Cloudflare’s built-in OAuth, simplify integration building.

Transforming Work: Automation, Insight, and Collaboration

Every integration enhances what Claude can accomplish. With Zapier, Claude gains access to thousands of applications, enabling powerful workflow automations—think pulling sales reports from HubSpot or preparing meeting summaries in minutes. Atlassian’s Jira and Confluence integrations allow for seamless task creation, documentation, and summarization, boosting team efficiency.

On the customer support side, the Intercom integration lets Claude analyze user feedback and trigger actions like filing bugs in Linear, all from a single chat. By leveraging conversation histories, Claude helps teams spot trends and respond faster.

Elevated Research: Comprehensive, Fast, and Transparent

Claude’s Research feature now goes beyond the web and Google Workspace, searching across any connected integration. Whether you need a quick summary or a detailed report, Claude delivers citation-backed insights in a fraction of the usual time—from five to 45 minutes depending on complexity.

  • Broader data reach: Research now includes connected apps, making findings more relevant and actionable.
  • Clear citations: Every fact is linked to its original source, ensuring you can trust your results.

Getting Started With Claude’s New Features

These capabilities are currently in beta for Max, Team, and Enterprise users, with access for Pro users coming soon. All paid Claude.ai plans now have web search, and Anthropic offers comprehensive guides and strong security practices for setup. The Help Center provides step-by-step instructions for connecting integrations and managing privacy.

Takeaway: Smarter, More Connected Teamwork

With integrations and advanced research, Claude is becoming an indispensable partner—automating workflows, connecting your favorite tools, and delivering transparent insights. As Anthropic adds more integrations and expands capabilities, teams can look forward to a future of seamless, intelligent collaboration.

Source: Anthropic Blog


Claude’s Integrations: Unlocking Smarter Workflows and Research
Joshua Berkowitz May 9, 2025
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